General terms and conditions of offers
1. Ordering Procedure
The client selects a topic from the list available on the website or proposes their own idea.
Details of the offer are sent by email or discussed in person.
After discussing the details, a quote is issued.
After accepting the offer, the client pays a non-refundable deposit of 20% of the order value to reserve the date. This deposit is deducted from the final order amount.
For larger orders, a civil law contract is signed.
Alternatively, the order can be submitted by email – this constitutes a signed contract.
Any changes to the arrangements after the offer has been approved require written consent from both parties.
2. Payments
A 20% deposit must be paid after the offer has been accepted to reserve the date.
The remaining balance is due before collection of the finished product.
In the case of cancellation after work has begun, the client is obligated to pay the full agreed amount.
In the case of a delay in payment, the studio reserves the right to suspend work until payment is made.
3. Cancellation of an Order
Cancellation after payment of the deposit but before the work begins does not entitle the client to a refund.
After the order has been processed, the client will be responsible for the full cost of the order.
If the studio is unable to complete the order, the deposit will be refunded and/or the studio will assist in finding another contractor.
4. Completion Dates and Force Majeure
The studio may postpone the completion date in the event of illness of the contractor or a close family member.
Delays due to force majeure (e.g., war, natural disasters) are possible.
The client will be informed of any changes to the deadlines in advance.
5. Collection and Complaints
The product can be collected in person or via courier.
After the product has been presented and accepted, it is not subject to further changes or complaints.
The client is obligated to submit any comments before final approval of the project.
6. Client Liability
The client is financially responsible for any damage to the studio's equipment during the execution of the order.
The studio is not liable for any damages caused by the client or third parties involved in the project.
7. Copyright
Mariusz Wodzień Studio retains lifetime copyright to the completed products.
Products may not be resold or made available to third parties without the written consent of the Studio.
Such consent may be granted under a separate license agreement.
The studio reserves the right to publish completed works in its portfolio, on its website, and on social media – unless otherwise agreed with the client.
8. Dispute Resolution
All disputes will be resolved by the court having jurisdiction over the registered office of Mariusz Wodzień Studio.
Any issues not covered by these terms and conditions are governed by the provisions of the Civil Code.
